Guard Viewer 4+

I wish someone could help this app continually fails to work and ever since the latest update to iOS it constantly crashes as soon as you open it and take several times for it to open and once it does open, usually get the spinning wheel death and it doesn’t connect to your NVR. This is very concerning as this is supposed to be a security system and give me some comfort and the ability to view my business or location whenever I want to and the way this works is whenever it wants to. This needs some serious attention, and I hope Apple can step in and contact these developers so this can be remedied once and for all.

Live View and Playback is still sometimes glitchy. When app opens, sometimes the live view shows video that’s not current, for example daytime view when it’s night, so it’s showing what the app last was displaying to the user for that camera. This happens with multiple cameras in the multicam view layout. You have to open one of the cameras for the app to update the view. Basically, the app sometimes does not load up the feed but shows a cached local view for some reason. Also, Playback is still glitched where even on local LAN, you scrub the video to get to a point on the time scale and the video doesn’t go there, you have to wait. It’s only gotten worse the more updates that come out from the developer.


Last update to the app has made it impossible to view playback video remotely on the WAN. Why the developers insists on braking the app with every update is beyond me! Very poor codec and CPU utilization for video both on local WiFi and remote WAN because they refuse to utilize proper hardware acceleration under current dev tools.

I have read most of the reviews, and I disagree with the ones saying the app doesn’t work or has issues. My company uses this app almost exclusively which includes over 150 NVRs or DVRs, and 98% are connected right now.

Most connection issues are internet/cell signal related and has nothing to do with the app.

Is the app the most user friendly? No. It could certainly be simplified for most users. However, this app has been much more reliable and usable than some past providers.

Guard Station, the desktop app, is quite the opposite. There are many issues with that software, but for the most part, the app is extremely usable.

I would say that if you’re an individual who has trouble with a lot of tech then this app is probably not your best option. It takes some trail and error to tweak to your needs, but functionally, it works great in my opinion. Again, most issues are end user related (ie: internet) not app related.